Northern Plumbing Supply is a third generation regional wholesaler of plumbing, heating and bathroom fixtures.

Barry Goodman wanted to develop a stronger team with his managers and sales staff. Thus he had a group of his managers and sales people attend the Leadership Strategies Program. Here are the comments!

Barry Goodman, President
The top three concepts for me are the DISC Profiles, the Ten Laws of Persuasion and Self Perception. These help me to be more effective as a manager and salesman. I am now able to tailor my communicators with others to better fit their profile. The Self Perception has removed my self imposed caps and barriers.

Jane Yetter, Bath Sales
The Outcome Based Thinking, understanding Beliefs and Values along with the Five Levels of Questioning have vastly improved my communications. I see sales in a diffrent way because I am aware of different things in others and can adapt. I now have a better chance of reaching my goals.

Brian Goodman, Manager
The SMART Goals along with understanding the DISC and Outcome Based Thinking have given me more self-confidence and a greater ability to set realistic yet challenging goals.

Tim Frueh, Outside Sales
Getting out of your own way is one big outcome for me. I am more relaxed and in control of myself, thus the situation. This is on sales calls, working with co-workers or at home.

Jerome Olson, City Desk
The DISC has helped me deal with all kinds of people on a different level. It has helped me to understand the persona an how to work with them differently. I am now more aware of their needs and perceptions and how to help them get a result.