Persuasion, what is it
4 Insights you can
use
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The street is empty as she
walks towards a green truck parked by the curb. The
man crossing the street carries two cases and wears a
security uniform. As she approaches, her mind races,
her body is reacting; “Down on the floor!” she
commands as the gun is pulled from her pocket. “Down
on the floor!” as the guard drops to the street. “I
will shoot you!” she commands.
She grabs the cases of cash
and runs down the
street!
How could this be, only a
few weeks earlier this mild, conservative woman in
mid management could not even conceive of doing such
a thing; and yet here she has just pulled a heist!
What has happened is…… an experiment in
persuasion and influence. A film clip by
Darren Brown of
England(Google Video) takes you through an
experiment that started with a group of ordinary
mid-management people, not unlike you or I, and ended
up with 4 in the final stage. I will warn you this is
extreme influence and persuasion, but does show the
power of this science.
The 48 minute clip on
Google displays a myriad of persuasion methods that
slowly transform the groups individual beliefs which
allows them to behave as they never had before.
So what is
this Persuasion and Influence that I keep writing
about! Unfortunately it is a study of human nature
that is rarely taught in our schools, universities or
training programs. Yet if anyone of us were to study
this science in depth, we could do as Darren Brown
did!
As you view the “Heist”
clip you can observe how Darren works on four areas
that sort out and move the group to the conclusion.
1. The first is their
beliefs, or as Socrates would say, “what they view as
“truth” in their view of the world”. As stated in
previous articles, our beliefs drive our behavior.
Alter the belief and you have a different outcome or
behavior. Watch how Darren leads the group to change
their beliefs about themselves.
2. The second area deals
with “values” that people have. The woman was honest
and had never really broken a law before. Yet here
she is going against values she previously embraced.
Often times you and I have seen people do things that
just did not seem to follow proper thinking. The
truth is, they probably were not, but had been
influenced and values were overridden.
3. A third are is one’s
perceptions, this is how information is filtered by
our brain. We take experiences, knowledge, values and
beliefs and filter everything that comes into our
daily experience. Usually we filter out that which is
in conflict with our present beliefs and keep that
which tends to support our beliefs. Today many of us
have a difficult time even comprehending the Al-Qaeda
way of thinking. They have a very different filter
than we do, thus a very different perspective. What
influences us would probably not influence them.
4. Now the fourth area we
hear a great deal about, motivators. These are the
emotions that move us to action in some way. One of
the strongest is fear of loss. We tend to hesitate on
new ideas or concepts because of the unknown result
and what if we lose what we already have. Think about
what keeps you from saying yes to things. Bet you
find out that it is fear of losing the status quo
most of the time!
Now think for a minute,
what is it we hear so much about? Every manager
wishes they could “motivate” their people more. The
employees need more motivation! What we miss hearing
is about beliefs, values and perceptions. Yet, as you
view Darren’s video you will find he works on all
four; beliefs, values, perceptions and motives to get
his results! What has been your
focus?
In actuality if you can
alter, influence or change any one of these four
areas in another persons’ thinking, you can get a
different outcome from them. What if you could work
on all four?
You may be thinking that
this is BS, this is all hokey magic, psycho babble
type stuff! Well maybe, yet illusionist, magicians,
and highly paid persuaders have applied these ideas
for years. Madison Avenue applies it to you
everyday.
Another clip by
Joel Bauer(Google Video), a world
known “Perceptionist” uses everything that Darren
used. Both of these men have taken the understanding
of Influence and Persuasion to a high mastery skill.
In Joel’s short clip he applies hidden language, the
laws of persuasion, works on beliefs, values, and
perceptions and reads minute body language. He does
this in just a few short minutes. See if you can pick
them out!
So after all this what is
Persuasion and Influence?
Let me explain it this way.
Many of us are familiar with the concept of
“Emotional Intelligence” which is understanding the
reasons behind our behavior and being able to control
that behavior in situations. Emotional Intelligence
uses the same four keys, but to keep you in control
of yourself.
Influence and Persuasion
uses the four keys to help you assist others in
creating new thinking. Then you can affect a positive
change and move them forward for their
benefit.
So someone asks me, “What
is it that you do?”
My response, Guaranteed
“Different Thinking!”
Because the bottom line is,
to be more Persuasive and Influential you most likely
have to change your thinking.
That is why we have pursued the concept of
Influence and Persuasion and developed the
Influence and Persuasion Program for Leaders
and Sales Pros. It is designed to get
participants “thinking differently” so they can have
different outcomes.
With people like Darren
Brown, Joel Bauer, Kevin Hogan, Eric Knowles, and
Dave Lakhani as sources and mentors, we can pass
their knowledge and experience on to you.
Check out their books and
web sites, and then check out our site and info. If
you would like to start thinking differently, give a
call.
Up to a challenge? There is
several persuasion tools applied in this article, can
you pick them out?